How will I know it has been sent

You will receive an email to confirm when your item has been sent.

You can also check the status of your order and individual items by accessing your account details and following the prompts.

Please allow 10 working days from the shipping date of your order before notifying us of any late deliveries.

It may be advisable to check with your neighbors to see if your delivery has been left with them, check any places it could be left such as: garage, porch, or behind garbage cans if it was too big to fit through your mailbox. Contact your local post office to see if the item has been returned to the depot as undelivered and awaiting collection.